Enhancing Learning & Development At the I4PL Conference in November 2018, we offered a free preview of The Five Personas Benchmark™ to everyone who attended the Shift session. Our contest winner was Monica. She’s an L&D leader from Allstate Insurance....
Facilitation can be serious business. Sometimes, too serious. Scientific research has proven that having fun increases learning effectiveness and memory retention. Yet, our research shows that, of The Five Personas™ of facilitation — Sensei, Superhero, Confidant,...
